Frequently Asked Questions

Yes, Jipsoul frequently offers discounts and promotions. You can stay updated on our latest offers by subscribing to our newsletter or following us on social media. Additionally, we often have seasonal sales and special deals on selected products.

We provide a detailed sizing chart for each apparel product on our website. It includes measurements for different age groups and body types to help you find the right fit for your child. Please refer to the sizing chart before making a purchase.

Once an order has been placed, it enters our processing system, and changes or cancellations may not be possible. However, please contact our customer support team as soon as possible with your order details, and we will do our best to assist you.

Yes, we have a loyalty program called "Jipsoul Rewards." With each purchase, you earn points that can be redeemed for discounts on future orders. The more you shop with us, the more rewards you can earn.

Yes, we offer wholesale and bulk ordering options for businesses or individuals interested in purchasing larger quantities. For more information and to discuss your specific requirements, please contact our wholesale team at [email protected].

Yes, we prioritize the safety of children and only offer products that meet or exceed safety standards. Our products undergo rigorous testing and comply with relevant safety regulations to ensure they are safe for use by children.

At the moment, we do not offer personalized items or customization services. However, we continuously review our offerings based on customer feedback, so please stay tuned for any updates regarding personalized options in the future.

If you encounter any issues with your order, such as damaged items or incorrect products, please reach out to our customer support team immediately. We will assist you in resolving the problem and ensuring your satisfaction.

Our products are intended for children and their parents or guardians. There are no age restrictions for purchasing our products; however, we recommend adult supervision for children using our items, especially for toys and accessories.

If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request; however, please note that changes may not be possible if the order has already been shipped.

You can reach our customer support team by emailing [email protected] or by using the contact form on our website. We strive to respond to inquiries promptly and provide assistance with any questions or concerns you may have.

We strive to offer eco-friendly and sustainable products whenever possible. We work with vendors who prioritize sustainability and ethical practices in their manufacturing processes. Look for our eco-friendly badges and product descriptions that highlight sustainable materials and practices.

Jipsoul currently operates exclusively as an online store, and we do not have a physical retail location. Our website provides a convenient and secure platform for you to explore and purchase our wide range of baby, kid, and mom apparels, toys, and accessories.